Zero Co Pty Ltd will cease trading on 30th April 2025. Find out what you need to know about the closure here.
Our final sale starts on Tuesday April 22nd 2025. We'll be accepting orders until April 30th, 2025 (or while stocks last). After this date, we'll no longer be able to process any orders.Any orders placed up until this date will be shipped out by 30th
Products purchased during our closing down sale are not eligible for refund, return or exchange. Your Forever Bottles remain fully functional and can continue to be used with other cleaning and personal care products. Zero Co refills have 12-month sh
All subscriptions will automatically be cancelled on May 1st, 2025.You don't need to do anything - we'll take care of cancelling all active subscriptions.Any subscriptions queued to charge between April 22nd and April 30th will still be processed.If
We're accepting returns of old bottles and pouches until April 30th, 2025. If you'd like to dispose of them at home, here's how you can do this in the best way possible:. Forever Bottles: These are made from recycled ocean plastic and can be recycled
Unfortunately, we won't be able to honour warranties after April 20th, 2025.We encourage you to claim any warranty replacements before this date if you have any issues with your Forever Bottles.
Yes! All our products have a 12-month shelf life from the date of manufacture (printed on the refill). As long as you're within this date, your products are completely safe to use.
After April 30th, we won't be able to replace or refund any damaged or defective products.If you discover any issues with your products after this date, you'll need to dispose of them.
Unfortunately, our original packaging system wasn't sustainable from both an operational and environmental perspective.The economics and logistics of the returnable pouch system simply didn't work at scale.
Please return old 1.0 packaging (pouches and original Forever Bottles) by Wednesday 30th April 2025. After that date we will not be able to accept them.All old packaging that is returned to us by this date will be recycled or be managed responsibly.
No, Zero Co will not be taken over by another company. We're closing our operations completely on April 30th 2025.
All store credit and gift cards will remain valid until April 30th 2025. After this date, any remaining credit or gift card balance will be refunded to the original purchaser. Please use any remaining credit before this date.
We're proud to say that all our promised cleanups have been fully funded by the sale of Zero Co products to date.We're also organising one final Zero Co cleanup to fulfill our 10-for-1 promise for the last few months of trading.Stay tuned for updates
Your Forever Bottles are exactly that - forever!They can be refilled with any personal care and cleaning products of your choice.While we're sad it won't be with Zero Co refills, we encourage you to keep using these bottles to continue reducing singl