My order is delayed, what should I do?Updated 15 days ago

Sometimes our delivery partners can experience network issues or weather delays. Here's what to do if your package hasn't arrived yet:

1. Check your tracking link (in your inbox) for any updates or delays in your area.
2. Contact the courier directly for more detailed information about the status of your delivery. 
3. Still no luck? Reach out to our Customer Service Team via Live Chat 8am-5pm AEST or email [email protected]  

We'll do our best to resolve things quickly so you can use your products while untrashing the planet. Our team is ready to help with anything you need.