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Ingredients, usage instructions and other FAQs.

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Ingredients
Ingredients
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Usage Instructions
Usage Instructions
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Recycling
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Where are your products made?

The vast majority of our products are proudly made and filled in Australia. The only things we've had to offshore (for now) are: • Swedish Dish Cloths: Made in Sweden• Stainless Steel Pegs: Made in China • Toilet Cleaner, Bathroom & Shower Cleaner, M

The product I want is out of stock

If your favourites are temporarily out of stock, don't worry—we're on it. Sometimes demand outpaces supply (that's a good problem, right?), but we're working hard to keep our shelves full. Here's what you can do in the meantime:. Remember, we're alwa

Did your products change?

Absolutely. We made big moves to improve our entire line-up. Here's what you needed to know:. Our packaging: It got a complete overhaul. We introduced ForeverFill™, our new system of Forever Bottles and Refills that were set to redefine packaging. It

What's in your fragrances?

We've crafted our fragrances with purpose—mixing essential oils and nature-identical ingredients. Here's why:. The undeniable benefits:. Eco-Fact: Citrus oils come from fruit peels—a natural by-product. We're talking maximum impact, minimum waste. Th

I'm allergic to certain ingredients - how do I know your product is safe for me?

We believe in total transparency—no hiding behind fancy words or vague labels. Every single ingredient in our products is listed on our website. No exceptions. Want to double-check if a product is safe for you? Easy. Just head to the product page and

Are your products grey water/septic tank safe?

You bet your bottom dollar they are! Zero Co products are deemed safe for grey water and septic tank systems. Our planet-friendly products contain no nasties, so you can use them in your home without worry.

Are your products palm oil free?

We’re not fans of deforestation either. Here’s the scoop on our palm oil situation:Most of our products are 100% palm oil-free. A handful contain a smidge of palm oil derivatives. But wait, let us explain...When we do use palm oil derivatives:• They’

Are your products cruelty free?

Absolutely! We’re big animal lovers at Zero Co.All of our products are cruelty-free and never tested on animals. We’re all about saving animals and their habitats—not harming them. Every purchase funds ocean cleanups to protect the planet that we all

Are your products vegan?

For sure! Every formula we make is vegan-friendly. Good for you, our animal friends and the planet.

Are your products organic?

Our planet-friendly formulas are packed with plant and mineral goodness, but they’re not certified organic. Why? Because while organic is great, it doesn’t always get the job done as well as non-organic ingredients.We prioritise performance and susta

Are your products low tox / toxin free?

We don't do blanket claims. Instead, we're crystal clear about what's in our products. Here's our stance:. Want to know exactly what's in a product? Do this:. We believe in empowering you with information. You know your body best, so we give you the

Have you tested for sensitive skin?

Whilst our products are not specifically made for sensitive skin, they are all plant-based formulas that contain no harmful chemicals. They also come with a 30 day money back guarantee so if there are any issues, you're free to trial and return!

Is your Body Wash pH balanced?

Our Bodywash is pH 5.5-6.0 which is the natural pH of skin, making it nice and gentle.

Are your products free of isothiazolinones and Phthalates?

We can 100% confirm that our products do not contain Phthalates. However, the derivatives Methylisothiazolinone and Benzisothiazolinone are present in less than 1% in some products (none of which are applied to the skin).

Are your products safe for use during pregnancy and around babies?

Our products aren't specifically formulated for pregnancy, but our entire range is plant-based and low-tox—no nasties here.Because sensitivities vary, it's always best to check the ingredients and run them by your GP to make sure they're suitable for

How durable and moisture-resistant are the paper-based refills?

Our paper-based refills are tough as nails—almost. Here's what you need to know:Durability:• Multi-layer construction for extra strength. • Designed to sit protected inside Forever Bottles.• Made to handle storage, shipping and everyday use. Moisture

How Does Zero Co Work?

At Zero Co, we deliver sustainable personal-care and home-cleaning products right to your doorstep—minus all the single-use plastic. Every product sold funds ocean, river and beach cleanups, helping us on our mission to untrash the planet.Here's the

How does the paper-based refill system work?

Think it sounds pretty innovative? You’d be right. ForeverFill™ is Zero Co's revolutionary new packaging system designed to reduce plastic waste in your home by up to 97% whilst removing 10 water bottles worth of ocean, beach and river waste for ever

What happened to the Stain Remover?

It's out of stock for now, but a better-than-ever formulation is on it's way. Stay tuned.While you wait, why not try something new from our ForeverFill™ range?

What happened to the Air Freshener?

It's out of stock for now, but a better-than-ever formulation is on it's way. Stay tuned.

How do I setup my Zero Co Forever Bottle?

You can setup your Forever Bottle in a few simple steps: Step1: AssembleOpen your Forever Bottle and slide the paper refill into the clear base.Step 2: UseReattach the pump (straw in liquid) and screw tight. Pump as recommended. Step 3: RecycleFlatte

When will the Zero Co deodorant be back in stock?

Our dependable deodorant will make a grand return at some stage this year—better than ever. While you wait, why not try something new from our ForeverFill™ range?

Why does my Forever Bottle have imperfections?

They’re not imperfections—they’re part of the story.Made from 80% recycled plastic, our Forever Bottles sometimes show unique spots or freckles, as we like to call them. Those small round marks on our pumps? They’re injection points where molten plas

What happened to the Zero Co Toilet Paper?

After a 12-month trial, we've made the tough call to discontinue our Australian-made Toilet Paper. Despite our best efforts, we couldn't make it financially viable without compromising our environmental standards. For your toilet paper needs, we reco

When will the Zero Co Dish Liquid be back in stock?

Our dependable Dish Liquid Refills will make a grand return early this year—better than ever. While you wait, why not try our Dishwasher Powder to help with your washing up?

When is deodorant coming back?

Soon! We are currently working on upgrading this fan favourite to our new ForeverFill™️ system. But, don't worry, it will be back in our best selling scents next year!

When will the Zero Co 4 x Concentrated Laundry Liquid be back in stock?

Our dependable 4 x Concentrated Laundry Liquid will make a grand return at some stage this year—better than ever. While you wait, why not try something else from our ForeverFill™️ range?

Laundry and Dish Liquid Update

We'll keep this page up to date with regular updates:. When will Laundry & Dish Liquid refills be back in stock?. The truth is right now, we unfortunately don't have an ETA. We know this is really disappointing, but we want to ensure when the refills

The packaging of my paper based refill has changed colour, is that okay?

Great question! Don't worry, there is no need to worry about this!Sometimes the outside of our paper based refills darken and turn grey, it is caused by tiny leaks inside the refill caused during shipping.There is no damage to the formula and this wi

Why is this packaging better than coffee cups or Tetra Paks?

Here's the big difference—our Paper-Based Refill packaging is recyclable through recycling lines in Australia, while coffee cups and Tetra Paks are not. Why? It's all about design. Coffee cups and Tetra Paks have very little paper fibre which makes t

What is ForeverFill™?

Think it sounds pretty innovative? You’d be right. ForeverFill™ is Zero Co's revolutionary new packaging system designed to reduce plastic waste in your home by up to 97% whilst removing 10 water bottles worth of ocean, beach and river waste for ever

Will I still be able to get the old Zero Co products?

Nope, we've phased them out. Here's the scoop: we've upgraded our range to deliver home cleaning and personal care refills with ForeverFill™, our revolutionary new system made with 97% less plastic. Our new refills are not only better for the planet,

Why did you move away from the circular model?

When we kicked off Zero Co four years ago, we believed a circular system was the magic bullet to solve the global waste problem. You order, we deliver, you return, we refill. Simple, right?Well, after a few years in the trenches, diving deep into dat